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department-of-delusion-comcast-takes-credit-for-google-fiber-unicorns-and-kittens
Article filed under Broadband | Written by Rebecca Toews | No Comments | Updated on Aug 22, 2014

Department of Delusion: Comcast Takes Credit for Google Fiber, Unicorns, and Kittens

The content that follows was originally published on the Institute for Local Self-Reliance website at http://www.muninetworks.org/content/department-delusion-comcast-takes-credit-google-fiber-unicorns-and-kittens

In what can only be assumed as a fit of insanity or confusion, several dozen US Mayors came out Friday with a letter to Chairman Wheeler, praising Comcast and demanding that the cable monopoly be allowed to take over Time Warner Cable. Given that Comcast and Time Warner Cable are among the most hated corporations… Continue reading

comcast-responds-to-break-up-call-with-customer-service-rep
Article filed under Broadband | Written by Lisa Gonzalez | No Comments | Updated on Aug 9, 2014

Comcast Responds to “Break-Up” Call With Customer Service Rep

The content that follows was originally published on the Institute for Local Self-Reliance website at http://www.muninetworks.org/content/comcast-responds-break-call-customer-service-rep

Comcast’s Chief Operating Officer, Dave Watson, recently posted a letter on the Team Comcast employee site in response to the viral customer-retention call from hell, reports the Consumerist. In his letter to Comcast minions, Watson admits: The agent on this call did a lot of what we trained him and paid him — and thousands… Continue reading

comcast-named-the-worst-company-in-america-gets-yummy-cake
Article filed under Broadband | Written by Rebecca Toews | No Comments | Updated on Jul 29, 2014

Comcasts Invests in Theme Parks Rather than Better Broadband

The content that follows was originally published on the Institute for Local Self-Reliance website at http://www.ilsr.org/comcasts-invests-theme-parks-broadband/

While its network continues to offer last generation speeds at high prices and their customer service reps go viral harassing customers who try to leave their grasp, Comcast executives have decided it is time to invest hundreds of millions of dollars to upgrade… their theme parks. That’s right, as they shift call centers to the Philippines to… Continue reading

santa-fe-ready-to-improve-local-internet-choice
Article filed under Broadband | Written by Lisa Gonzalez | No Comments | Updated on Jul 11, 2014

Santa Fe Ready to Improve Local Internet Choice

The content that follows was originally published on the Institute for Local Self-Reliance website at http://www.muninetworks.org/content/santa-fe-ready-improve-local-internet-choice

The City of Santa Fe is taking first steps to improve the community’s Internet choice, quality, and availability. Recently, the City announced that it has chosen a partner for a middle mile investment and will move forward with the $1 million fiber deployment project. CenturyLink and Comcast serve Santa Fe, home to approximately 70,000 people…. Continue reading

comcast-named-the-worst-company-in-america-gets-yummy-cake
Article filed under Broadband | Written by Lisa Gonzalez | No Comments | Updated on May 17, 2014

Comcast Named the Worst Company in America, Gets Yummy Cake

The content that follows was originally published on the Institute for Local Self-Reliance website at http://www.muninetworks.org/content/comcast-named-worst-company-america-gets-yummy-cake

Not everyone hates Comcast. Antennas Direct.com, helping cable TV customers cut the cord, recently surprised the corporate behemoth with a congratulatory confection. To our delight, they shared some moments from the experience. The Consumerist recently named Comcast the 2014 Worst Company in America. Based on customer comments in the video, clearly Comcast deserves this prestigious… Continue reading

bill-moyers-on-network-neutrality-and-threat-from-comcast
Article filed under Broadband | Written by Christopher | No Comments | Updated on May 6, 2014

Bill Moyers on Network Neutrality and Threat from Comcast

The content that follows was originally published on the Institute for Local Self-Reliance website at http://www.muninetworks.org/content/bill-moyers-network-neutrality-and-threat-comcast

Bill Moyers has returned to again discuss Network Neutrality with guests Susan Crawford and David Carr from the New York Times. The show is embedded below and well worth watching, especially toward the end as Bill reveals the revolving-door between the top levels of the Federal Communication Commission and industry lobbyists. During the show, they… Continue reading

peering-then-and-now-on-community-broadband-bits-podcast-96
Article filed under Broadband | Written by Christopher | No Comments | Updated on Apr 29, 2014

Peering: Then and Now on Community Broadband Bits Podcast #96

The content that follows was originally published on the Institute for Local Self-Reliance website at http://www.muninetworks.org/content/peering-then-and-now-community-broadband-bits-podcast-96

This week we are welcoming Scott Bradner, a long time doer, writer, and thinker on Internet matters. Thanks to a listener request, we had already recorded an interview last week discussing peering before the news broke that the FCC would be allowing paid prioritization peering arrangements, which many have said represents the end of network… Continue reading

no-scale-advantage-in-netflix-speed-ranking
Article filed under Broadband | Written by Christopher | No Comments | Updated on Apr 28, 2014

No Scale Advantage in Netflix Speed Ranking

The content that follows was originally published on the Institute for Local Self-Reliance website at http://www.muninetworks.org/content/no-scale-advantage-netflix-speed-ranking

Netflix has continued to publish monthly rankings of ISPs average speed in delivering Netflix video content to subscribers. Though they first published data about the largest, national ISPs like Comcast, AT&T, and the link, they have an expanded list with many more ISPs. I recognize two municipal networks on the expanded list of 60 ISPs…. Continue reading

paid-prioritization-threat-reinforces-value-of-community-networks
Article filed under Broadband | Written by Christopher | No Comments | Updated on Apr 24, 2014

Paid Prioritization Threat Reinforces Value of Community Networks

The content that follows was originally published on the Institute for Local Self-Reliance website at http://www.ilsr.org/paid-prioritization-threat-reinforces-value/

Recent reports out of the FCC say that it will allow ISPs to create and sell “fast lanes” of Internet access to the companies with sufficiently deep pockets to afford them. While some people argue over whether this violates network neutrality principles or not, the more important point is that most communities have no control over how… Continue reading

seattleites-want-more-than-rhetoric-in-quest-for-better-broadband
Article filed under Broadband | Written by Lisa Gonzalez | No Comments | Updated on Apr 21, 2014

Seattleites Want More Than Rhetoric in Quest for Better Broadband

The content that follows was originally published on the Institute for Local Self-Reliance website at http://www.muninetworks.org/content/seattleites-want-more-rhetoric-quest-better-broadband

In a recent SLOG post from the Stranger, Ansel Herz commented on Mayor Ed Murray’s recent statement on broadband in Seattle. Murray’s statement included: Finding a job, getting a competitive education, participating in our democracy, or even going to work for some, requires high speed internet access. I have seen people say online, “I don’t… Continue reading